The customer is transforming into a digital mobility service provider with various business areas. This transformation is being driven forward in several programs. As an important goal in the area of HR transformation, this also includes a consistent group-wide redesign of the job catalog and skills management.
Numerous new, future-oriented job profiles are created. Existing tasks and relevant skills are evolving rapidly. Overall, the topic is enormously complex and highly relevant for the strategic and operational way forward.
All existing HR processes and systems are replaced or integrated via a new central SAP SuccessFactors instance as the leading HR system. Hundreds of thousands of employees receive new opportunities for digital support of their career development.
With the catalog, the customer receives a globally uniform structure and systematics for job roles. This makes the catalog the basis for many HR and talent management processes, such as recruiting, career planning, learning and development, competency management, strategic workforce planning, or succession planning.
In addition to aligning or redesigning job descriptions, up to 30 relevant hard and soft skills were assigned to each profile. For this purpose, a skills management tool based on artificial intelligence was used, which linked more than 2,000 skills from a skills cloud with more than 700 (partly new) profiles specifically for the customer situation.
In addition, new group-wide governance processes for changes in the catalog were designed and rolled out globally. To ensure that the role-based skills can be used individually by employees, they are also transferred to a learning experience platform to improve learning and skills management.
“Disruptive business changes impact jobs and required skills. For change to happen, it is essential that entities and employees develop a common understanding of future work and required skills across processes and the whole group. Constant change and flexibility are supported by new tools and processes.”
The measures described above enable the Group to make its HR processes more effective and holistic in order to be successful in the long term. For example, the use of skills is constantly monitored in a partially automated process in order to constantly develop a skills ontology.
For more insight into the benefits of skills management, read our Ultimate Guide to Skills Management.
Choosing a skills management software can be a complex and crucial task for companies. Get more information on how to find the right vendor for your needs and how we support our customers.